Frequently asked questions

DownitX is a SaaS for creators and agencies who need to bulk-download YouTube and TikTok videos, generate short highlight clips with captions, and manage everything from one dashboard at downitx.com. See the platform overview.

Manual scripts do not scale. Opus Clip charges per minute. DownitX gives channel bulk, paste queue, and Long → Short clips on your PC — flat monthly licensing, not per-minute cloud tax.

Install the app free — no card. Single-link downloads at up to 720p, local queue, and optional subtitles. Channel bulk, paste queue, and clip studio require a license key.

Use **Best available** quality in the desktop app. DownitX pulls the native HD stream without the TikTok overlay watermark when the creator published it. Licensed plans unlock up to 4K where available.

Yes — install the Windows app and paste a URL in the Download tab. Preview, pick quality, and queue to your folder. Single-link downloads are **free at up to 720p**.

Yes. Paste Facebook watch/reel links or X status URLs in the desktop app. See /download/facebook and /download/x for supported URL formats.

Paste Shorts URLs or sync a channel in the Channels tab (license required). Bulk queue vertical clips alongside long-form uploads.

No. Files save to a folder you choose on your PC. DownitX does not store your library in the cloud.

On Pricing, start a 7-day Pro trial with a card via Stripe. You get 40 downloads, 1080p, and 2 channels during trial. Cancel before day 7 and you won't be charged. After trial, Pro is €9/mo with 400 downloads/mo fair use.

Starter free · Pro €9/mo (400 downloads/mo) · All-in-One €14/mo (800 downloads/mo). Lifetime from €79 when slots are open. AI subtitles use your own API key (BYOA). Full details on Pricing.

We guarantee the core creator workflow: channel sync, queued downloads, and clip export. Platform failures are fixed within 48 hours or credited. See our Refund Policy for billing details and the platform guarantee.

You are responsible for having rights to download and repurpose content. DownitX is a tool for creators who own or license the material they process. See our Acceptable Use Policy and Security page.

Videos save locally on your machine in the folder you pick in Settings. You control disk space and retention.

Cancel anytime via the Stripe billing portal on Pricing or Settings. First-time purchases may qualify for our 14-day satisfaction guarantee — see the Refund Policy.

Email contact@downitx.com or use our Contact page. We typically respond within 1–2 business days.