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Legal & trust

Contact us

Real humans behind DownitX. No ticket black holes.

Last updated: 2 June 2026

Before writing in, check the FAQ and Pricing pages. For billing self-service, use the Stripe portal from your dashboard after login.

General support

support@downitx.com

Account help, downloads, subtitles, and technical issues. We aim to reply within 1–2 business days.

Billing

billing@downitx.com

Invoices, plan changes, and Stripe portal access.

Privacy & data

privacy@downitx.com

GDPR requests, data export, and account deletion.

Legal

legal@downitx.com

Terms, copyright notices, and compliance inquiries.

Business information

  • Service: DownitX (https://downitx.com)
  • Operator: Sulman
  • Region: European Union

Questions? Contact support.